Terms and Conditions

These terms and conditions apply to all purchases made via the website gabriellesophietoronto.com (the "Website"), operated by the company listed below.

Company Information

• Trade name: Gabrielle & Sophie Toronto
• Registered address: 77 Harbourview Lane, Halifax, NS B3H 4R2, Canada
• Email: info@gabriellesophietoronto.com

 

1. Applicability

By placing an order through the Website, you agree to be bound by these terms and conditions, as well as our Return Policy and Privacy Policy.

2. Product Information

We make every effort to describe our products accurately and to provide up-to-date information. However, typographical errors, inaccuracies, or omissions may occasionally occur, and product colors may vary slightly depending on your screen settings.

3. Orders and Payment

Orders are processed upon receipt of full payment. Available payment methods may vary by country. Customers are responsible for checking which payment methods are available for their location. We reserve the right to refuse or cancel an order in cases of suspected fraud, pricing errors, or unavailability of stock, in which case you will be notified and any payment already made will be refunded.

4. Processing and Delivery

• Processing time: 1–3 working days
• Shipping time: 3–7 working days (depending on location)
• Shipping takes place directly from our supplier.
• Delivery times are estimates and not guaranteed; delays caused by customs, carriers, or circumstances beyond our control are not the responsibility of gabriellesophietoronto.com.

5. Returns and Cancellations

Please refer to our separate Return Policy for full conditions regarding returns, exchanges, and cancellations.

6. Liability

We are not responsible for loss or damage during shipping if the tracking information indicates that the parcel has been delivered. Please always check the provided delivery address carefully before submitting your order, as we are not liable for non-delivery resulting from an incorrect or incomplete address supplied by the customer.

To the fullest extent permitted by law, our liability is limited to the value of the order in question. Nothing in these terms limits liability that cannot be excluded under applicable consumer protection law.

7. Intellectual Property

All content on the Website (texts, photographs, logos, and design) is the property of gabriellesophietoronto.com or its licensors and may not be copied, reproduced, or used without prior written permission.

8. Complaints Procedure

Complaints may be submitted in writing to info@gabriellesophietoronto.com. We aim to acknowledge and respond to complaints within 5 working days.

9. Governing Law and Jurisdiction

These terms and conditions are governed by the laws of the Province of Nova Scotia and the federal laws of Canada applicable therein, without regard to conflict-of-law principles.

If you are purchasing as a consumer from outside Canada, mandatory consumer protection provisions of your own country of residence may also apply and take precedence over this clause where local law requires it.

Any disputes arising from these terms or your order shall be submitted to the competent courts of Nova Scotia, Canada, unless mandatory local consumer law grants you the right to bring proceedings in your own jurisdiction.